New data visualization apps for Excel 2013 could help Microsoft hang on to customers looking for better data visualization tools.
Marc Benioff: smart appliances could create a customer service "circle of love"
Salesforce CEO Marc Benioff has strong opinions about the future of technology, and he's not afraid to express them. Last time we heard him speak, he predicted that every piece of enterprise software would someday look like Facebook. Last week at the Consumer Electronics Show, he was at it again, explaining how connected appliances could change the future of customer service -- instead of waiting for you to call when something goes wrong, they could automatically alert a customer service rep to call you and offer a solution before you even know you have a problem.
Surface has been a stiff so far, but Microsoft reportedly has big expectations for its next fiscal year. Here's why the company may not be crazy.
Brandon Porco, the chief technologist for defense contractor Northrop Grumman, says that IT will have to try lots of different things and move quickly to keep abreast of evolving employee needs. "Google has it very well-patterned: Launch and iterate."
Although Apple is often accused of not being an enterprise company, it's only in the last few years that Apple has abandoned its enterprise-oriented products. The real story may be that Apple's discovered that making enterprise-focused efforts simply don't deliver a huge return on investment.
Majority of Windows 8 PC owners launch less than one app a day