By IDG Enterprise

Skype's influence is growing inside Microsoft

February 19, 2013 1:53 PM
Hide Caption
Skype leader Tony Bates is bringing his consumer-centric vision to Lync, Microsoft's enterprise videoconferencing offering.
Show Caption

The consumerization of Lync, Microsoft’s enterprise messaging and video conferencing platform, is in full swing, even if it’s happening a bit slower than expected.

Microsoft kicked off its Lync conference, in San Diego, this morning.

There, the company said that the integration of Lync and Skype for presence, IM, and voice will become available to Lync users by June. That’s later than people had initially expected. Mary Jo Foley reports that Skype federation was part of a beta of Lync 2013 last summer but didn’t end up making it into the final product that was released to manufacturing late last year.

Maybe It's Time To Get Rid Of Your IT Department
CITE Goes Live! Register for the CITE Conference & Expo, June 2-4, in San Francisco.

More interesting is that Skype -- a consumer service -- seems to be having a big influence on Lync, an enterprise offering that has been around in one form or another for almost a decade. That's unusual at Microsoft, which usually subsumes acquired companies into existing product divisions, as seems to be happening at Yammer now.

In contrast, Tony Bates, former CEO of Skype, now runs the division that includes Lync, and he is bringing his consumer focus from Skype to Lync. His blog post about his keynote presentation heavily focuses on combining the best of personal and professional products.

“All day, every day, we are all simultaneously consumers and professionals, friends, family and colleagues – and our communications technologies need to move between these dimensions as seamlessly as we do,” he wrote in the post.

He’s hoping to offer a common user experience across the products and let people access the apps from any device they want. “As consumers, professionals and decision-makers for our organizations, we need to put people back at the center of communications,” he wrote.

Connecting Lync and Skype will help with that vision. Microsoft also is updating its Lync mobile apps for Windows Phone 8 and iOS, which will come out in early March with the Android pap coming a month later. The apps get VoIP and video.

In the next 18 months, Microsoft also plans to enable native interoperability between Lync and third party video teleconference providers. It is also partnering with hardware providers like Polycom and LifeSize to build Lync into conference room gear.

The integration of Lync and Skype comes as Microsoft is phasing out its consumer IM client, Messenger. Microsoft has begun shifting Messenger IM users to Skype, but got off to a rocky start and is now pushing back the transition into April instead of mid-March.

Despite Lync's long history of rebrands and image as a big enterprise buy, the business is humming along. The Skype division is nearing a $2 billion a year business, according to a Bloomberg report, and there are now 5 million users of the most expensive version of Lync, up from 3 million just over a year ago.

Latest Stories
May 25, 2013 11:51 AM

10 shocking things I learned using Google products exclusively

Getting off Apple and going all Google has increased my respect for both companies. I've come to realize that the very best mobile experience right now is built on a foundation of Google services on Apple hardware. I wish only that these two companies could get along better, and that Apple will allow more Google integration on the iPhone.

May 24, 2013 4:14 PM

Excel: Microsoft's best weapon against Tableau and competitors

New data visualization apps for Excel 2013 could help Microsoft hang on to customers looking for better data visualization tools.

May 24, 2013 3:53 PM

Microsoft isn't crazy to think it could sell 25 million Surfaces next year

Surface has been a stiff so far, but Microsoft reportedly has big expectations for its next fiscal year. Here's why the company may not be crazy.

May 24, 2013 10:27 AM

How an internal social network helped one agency fight terrorism

Flickr by UNC-CFC-USFK

The global law enforcement agency needed a secure, global network where crime and terrorist information could be shared among its members. It found an answer with the enterprise social network, tibbr.

May 24, 2013 9:54 AM

IT must act like a fast-moving startup

Brandon Porco, the chief technologist for defense contractor Northrop Grumman, says that IT will have to try lots of different things and move quickly to keep abreast of evolving employee needs. "Google has it very well-patterned: Launch and iterate."

May 24, 2013 8:41 AM

Enough with the silly myth about Apple hating the enterprise

Although Apple is often accused of not being an enterprise company, it's only in the last few years that Apple has abandoned its enterprise-oriented products. The real story may be that Apple's discovered that making enterprise-focused efforts simply don't deliver a huge return on investment.

FOLLOW US
Get CITEworld updates via email, RSS or social media