By IDG Enterprise

RIM tries to prime the pump for BlackBerry 10, but offers miss the BYOD trend

December 06, 2012 3:33 PM

Research In Motion is enticing IT managers to prepare for BlackBerry 10 with the offer of a free phone. It's also offering businesses free upgrade licenses to the new BlackBerry Enterprise Server (BES) if they buy BlackBerry 10 phones.

The offers are fine ideas, but they ignore the BYOD trend and shine a spotlight on RIM's uncomfortable position in the market.

Because its phones are most secure when paired with BES, RIM needs to connect with the IT department which makes the decisions to buy and manage servers. That worked fine when that same department made the decision to buy certain, approved phones for employees to use. But those days are long gone. Workers now buy their own phones and bring them to work. And that phone is seldom a BlackBerry.

Surprising Legal Facts About BYOD - Searches, Seizures, And More
CITE Goes Live! Register for the CITE Conference & Expo, June 2-4, in San Francisco.

RIM has at least acknowledged the shift in the enterprise to a wide variety of phones by adding management capabilities into its server that support other platforms. That's a good move, although BES is probably not the solution IT managers will think of unless they are also managing a serious number of BlackBerry phones. There are also plenty of third-party solutions that offer some functions of BES while capably managing other devices.

The offer to upgrade customer BES licenses will appeal to the holdouts, like some banks and government agencies, that continue to issue phones for workers. But even the federal government has opened the door to non-BlackBerry devices. For instance, the Department of Defense invited other companies like Apple and Android to go for a contract to supply phones to its workers. And the U.S. Immigration and Customs Enforcement just dumped BlackBerry devices for iPhones.

 

RIM is better off doing its best to promote BlackBerry 10 as a consumer device that people will want to buy and then bring to work. It surely will do some of that.

But appealing direct to consumers will be tough for RIM too, especially after such a long stretch without a refresh. The market is losing interest. IDC reported that as of the third quarter, BlackBerry had just 4 percent market share.

There are still plenty of BlackBerry fans out there, even among consumers. The question is whether the new phones will win them – and a whole new crop of people – over.

Latest Stories
May 17, 2013 5:48 PM

Dell's thumb PC, Project Ophelia, to ship in July

Dell says Android-based Project Ophelia could be a PC, gaming console, or TV set-top box.

May 17, 2013 3:00 PM

What your IT department could learn from Sony's disruption

Sony is a text book example of a disrupted company --and the same thing could happen to your IT department if you're not careful.

May 17, 2013 2:25 PM

Even with dual-persona phones, business and personal can still mix

As a result, many employers continue to wipe compromised phones completely.

May 17, 2013 11:34 AM

Would you trust these people wearing Google Glass?

IDGNS San Francisco

At Google I/O, Glass wearers said "trust us," even as Congress sent a letter to CEO Larry Page asking pointed questions about privacy.

May 17, 2013 10:57 AM

Appthority highlights the deluge of apps pouring into the workplace

Appthority offers IT pros incredible insight into the security and risks of mobile apps being used in their organizations. It also highlights the challenges that stores with hundreds of thousands of apps pose to the selection process for both IT and business users. 

May 16, 2013 6:10 PM

Watch Google CEO Larry Page talk about farming and self-driving cars

IDGNS San Francisco

An odd little speech.

FOLLOW US
Get CITEworld updates via email, RSS or social media