By IDG Enterprise

Microsoft to switch gears and start selling Surface from more outlets

December 10, 2012 12:00 PM

Update: Microsoft has officially confirmed the expansion of Surface sales beyond Microsoft stores starting this week. 

Earlier: Retailers are already selling Surface tablets in Europe and the big U.S. electronics chains like Best Buy and Staples are expected to join them in January, according to a couple of new reports.

So far, Surface tablets have only been available in Microsoft stores, including about 30 temporary "pop-up" stores, or from Microsoft's online store. Since that adds up to about 60 physical locations for people to see and touch the device, this distribution strategy has been taking some of the blame for what's thought to be a slow sales start for the tablet.

Maybe BlackBerry's CEO Isn't Crazy: Tablets As An Interim Step
CITE Goes Live! Register for the CITE Conference & Expo, June 2-4, in San Francisco.

A couple of analyst groups have estimated that sales for the Surface will be under 1 million this quarter . Microsoft hasn't revealed specific numbers.

In Europe, one store in France is already selling the Surface, with cover, for €15 less than Microsoft is selling it online. Fans of ZDnet's Mary Jo Foley pointed her to that retailer.

Additional outlets are expected to begin popping up internationally this week, according to Paul Thurrott, who first reported on the development. Microsoft did not reply to a request for comment about its Surface retail strategy.

The change of plans appears to be an effort to boost sales and take advantage of the holiday shopping season.

In unveiling the Surface, Microsoft made a big push to describe its quality hardware, spending a lot of time describing the click of the kickstand. But new hardware and new software from a company that has never offered its own tablet means shoppers want to touch it before committing. For people without a nearby store, buying online is just too big of a leap.

Both the Surface RT and Pro are expected to appear on store shelves in the U.S. but not until January, just missing the big shopping season.

Combined with reports of muted enthusiasm for Windows 8 laptops and convertibles, this is turning out to be a rough launch for Microsoft.

Latest Stories
May 20, 2013 9:24 AM

iPhones and iPads are now secure enough for the Pentagon

Devices from BlackBerry and Samsung Electronics were earlier also cleared by the department.

May 20, 2013 9:00 AM

Facebook and Twitter rule the enterprise, too

IDGNS

Avanade surveyed business users and found that Facebook and Twitter are by far the most popular social collaboration tools used at work, despite all the business-focused offerings from traditional and startup vendors.

May 17, 2013 5:48 PM

Dell's thumb PC, Project Ophelia, to ship in July

Dell says Android-based Project Ophelia could be a PC, gaming console, or TV set-top box.

May 17, 2013 3:00 PM

What your IT department could learn from Sony's disruption

Sony is a text book example of a disrupted company --and the same thing could happen to your IT department if you're not careful.

May 17, 2013 2:25 PM

Even with dual-persona phones, business and personal can still mix

As a result, many employers continue to wipe compromised phones completely.

May 17, 2013 11:34 AM

Would you trust these people wearing Google Glass?

IDGNS San Francisco

At Google I/O, Glass wearers said "trust us," even as Congress sent a letter to CEO Larry Page asking pointed questions about privacy.

FOLLOW US
Get CITEworld updates via email, RSS or social media